Accountmanager Binnendienst

About the role

As an Inside Account Manager, you will independently manage a customer portfolio and work closely with field sales to deliver excellent service and measurable commercial results in a mature, competitive mobility market in the Netherlands.

Key responsibilities

• Own and grow a defined customer portfolio, ensuring high satisfaction and retention
• Proactively identify, pursue and convert commercial opportunities each day
• Hold high-quality, consultative conversations that translate needs into solutions
• Maintain regular (pro)active contact and develop account plans with clear targets
• Handle complaints with empathy and resolve issues promptly
• Collaborate effectively with colleagues to deliver seamless fleet management services

What you bring

• Higher professional education level (HBO)
• Experience in a commercial inside-sales or account management role
• Strong commercial, communication and negotiation skills
• Customer-, service- and results-oriented mindset; you do not leave opportunities unused
• Empathy, professionalism and natural rapport-building ability
• Self-starter with a proactive new-business mindset
• Constructive challenger of existing processes and ways of working
• Fluent Dutch and good English, spoken and written
• High sense of ownership with problem-solving skills
• Strong focus on converting opportunities into orders
• Affinity with cars and mobility

What we offer

• Gross monthly salary €2,807–€3,368 based on 40 hours, depending on experience
• Variable bonus, pension plan, contribution to a sports membership, discount on an e-bike
• Work for an employer with strong ambitions in clean, safe and smart mobility
• Career development opportunities within the Netherlands organisation
• Ambitious environment with clear goals, room for fun and celebrating success
• Hybrid working
• Recognised as a Top Employer
• Positive, energetic workplace in a fast-moving market
• Moving to a new office in Amsterdam in mid-February 2026